FAQ
1. How long does shipping take?
Domestic Shipping: Typically 7–14 business days.
International Shipping: Delivery usually takes 7–14 business days, depending on your location and customs clearance.
2. Do you offer international shipping?
Yes! We ship worldwide. Please note that international delivery times may vary based on the destination country.
3. How much does shipping cost?
We usually offer Free Shipping on most products.
However, for some exceptional items or remote locations, there may be a small flat shipping fee of $7.99, which will be clearly shown at checkout.
4. Can I track my order?
Absolutely! Once your order is shipped, you’ll receive an email with a tracking number.
You can track your order anytime on our Track Your Order page.
5. What is your return policy?
We want you to love your purchase! If you’re not satisfied:
✔ Returns accepted within 30 days after delivery.
✔ Item must be unused, in original packaging.
✔ For international returns, allow 14–31 days for processing after we receive your return.
6. How do I start a return?
Simply visit our Returns & Refunds page and submit your request, or contact our Customer Support team for assistance.
7. Do you offer exchanges?
Currently, we do not offer direct exchanges. If you’d like a different item, please return the original order and place a new one.
8. What if my item is damaged or incorrect?
If you receive a damaged or wrong item, contact us within 7 days of delivery. We’ll arrange a replacement or full refund.
9. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and secure online payment options for your convenience.
10. How can I contact you?
Our Customer Support team is here to help!
Visit our Contact Us page for more details.